Privacy Policy
Last updated:Introduction
This policy explains how Luma Sketch Studio UK (“we”, “us”) processes your information in accordance with UK GDPR and PECR. It applies when you use our website, enrol in courses, or contact us.
We act as the Data Controller for personal data described here. Our lawful bases include Contract, Legitimate Interests, Consent, and Legal Obligation (UK GDPR Art. 6).
- Controller: Luma Sketch Studio UK
- Registered office: London, United Kingdom
- Supervisory authority: Information Commissioner’s Office (ICO) — you have the right to lodge a complaint.
What Data We Collect
- Contact details (name, email, phone)
- Course preferences and enrolment history
- Payment status (handled by payment processors; we do not store card data)
- Technical data (IP, device, cookie consent)
We collect data directly from you or via essential site operations. Optional analytics are only set with your consent.
How We Use Data
- Provide courses and support
- Improve our site and services
- Send updates with your consent
- Comply with legal obligations
Retention: We keep personal data only as long as necessary for the purposes above, typically 6 years for tax/contract records and shorter for marketing unless you withdraw consent.
Your Rights (UK GDPR)
You may request access, correction, deletion, restriction, portability, or object to processing. You can also withdraw consent at any time. We respond within one month (extendable by two months for complex requests).
Next response deadline:
Contact
Email: [email protected] • Phone: +44 20 3984 7126
Postal correspondence: Luma Sketch Studio UK, London, United Kingdom.